Possible reasons:
- Accidentally hid icon
- There was a recent firmware update.
- Press the Menu key
- Select Options
- Select Show All
- Highlight missing icon.
- De-select Hide.
- Hook up device onto computer and run Blackberry Desktop Manager.
- Go to Application Loader.
- Under Add/Remove Apps highlight the BlackBerry Messenger application.
- Click Next
- Click Finish.
- When the process has completed, the message The loading operation was successful will appear. Click Close to return to the BlackBerry Desktop Manager.
RESOLUTION 3:
- Delete the BBMessenger app at Options > Advanced > Applications.
- Then, reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
- Then once back up, use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger and download and install the application again.
- Once completed and rebooting the device again, look in Instant Messaging folder or Downloads.